Your personal data (e.g. email address) are processed by us only in accordance with the provisions of German data privacy laws. The following provisions describe the type, scope and purpose of collecting, processing and utilizing personal data. This data privacy policy applies only to our web pages. If links on our pages route you to other pages, please inquire there about how your data is handled in such cases.
Data protection officer
Martin Bastius
heyData GmbH
Schützenstraße 5
10117 Berlin, Germany
Email: datenschutz@heydata.eu
Phone: +49 894 1325 320
Controlling Authority
Representative for Data Protection
Address: Leiterstraße 9, 39104 Magdeburg, Germany
Post address: Postfach 1947, 39009 Magdeburg, Germany
Web: datenschutz.sachsen-anhalt.de
Email: poststelle@lfd.sachsen-anhalt.de
Phone: +49 391 8180 30
Freecall: +49 800 9153 190 (DTAG fixed network)
Fax: +49 391 8180 333
Ticket System
For processing and responding to contact and support requests, we use the customer support system Zammad Community, which is hosted on our own servers. In order for us to be able to answer your support request, your email address and the contents of your email are stored in the system. If you use the contact form on our website, your first and last name as well as your phone number (if given) will be stored. We use your personal data exclusively to process and answer your support request.
Your Rights
WIn accordance with legal requirements, you have the right to get information about your personal data (Art. 15 DSGVO, § 29 BDSG), their correction (Art. 16 DSGVO) or deletion (Art. 17 DSGVO) as well as the right of restriction of processing (Art. 18 DSGVO), to object to the processing (Art. 21 DSGVO) and the right of data portability (Art. 20 DSGVO). You also have the right to lodge a complaint with the relevant supervisory authority.
Hosting
The used hosting-services are needed to provide the following services: infrastructure services, computing capacity, storage space, databases, security services and technical support. These services are needed to provide you with this online website. By providing this service we and our hoster are processing inventory data, contact data, content data, contract data, usage data, meta and communication data from customers and visitors on the legal basis accordingly to art. 6 par. 1 lit. f DSGVO i.V.m. art. 28 DSGVO.
Usage of access data and log files
We and our host are collecting each access to this service which is hosted on this server accordingly to art. 6 par. 1 lit. f. DSGVO. We are collecting the file which is requested, the name of the website, the date and time, the transferred data amount, the successfully transferred message, the browser type and version, the OS of the user, the referrer URL, the IP-address and the requested provider. These access log files will be saved for a maximum of 7 days for security reasons. Data we need to store for evidence purposes are not affected from this 7 days period.
What We Collect and Receive
Usage data — when you visit our site, we will store: the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your anonymised IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more. We process this usage data in Matomo Analytics for statistical purposes, to improve our site and to recognize and stop any misuse.
Cookies — we use cookies (small data files transferred onto computers or devices by sites) for record-keeping purposes and to enhance functionality on our site. You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time.